Generations Family Health Center | Willimantic, Norwich, Putnam and Danielson CT

Non-Discrimination

Generations Family Health Center (Generations) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Generations does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Generations:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters, telephone translation service
    • Information written in other languages

If you need these services, contact the manager “on-site”.

If you believe that Generations has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Compliance Officer, Melissa Bonsall, at Generations Family Health Center, 40 Mansfield Avenue, Willimantic, Connecticut 06226, 860 456-6208, Fax: 860 450-7475, This email address is being protected from spambots. You need JavaScript enabled to view it..  You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Melissa Bonsall, Generations’ Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW • Room 509F, HHH Building
Washington, C.C. 20201• 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at
http://www.hhs.gov/ocr/office/file/index.html


Generations Family Health Center (Generations) respeta las leyes que regulan los derechos civiles federales y no discrimina por raza, color,

nacionalidad, edad, discapacidad o género. Generations no excluye a las personas ni las trata de manera diferente según su raza, color, nacionalidad, edad, discapacidad o género.

Generations:

  • Ofrece ayuda y servicios gratuitos a personas con discapacidades para que puedan comunicarse eficazmente con nosotros a través de:
    • Intérpretes calificados en lenguaje de señas
    • Información escrita en otros formatos (caracteres grandes, audios, formatos electrónicos y otros)
  • Ofrece servicios de idioma gratuitos a personas cuyo primer idioma no es el inglés a través de:
    • Intérpretes calificados y servicio de traducción telefónica
    • Información escrita en otros idiomas

Si usted necesita alguno de estos servicios, contáctese con el administrador local.

Si cree que Generations no ha proporcionado correctamente estos servicios o ha discriminado de alguna manera por raza, color, nacionalidad, edad, discapacidad o género, puede presentar un reclamo a nuestro Oficial responsable de Quejas, Melissa Bonsall, en Generations Family Health Center, 40 Mansfield Avenue, Willimantic, Connecticut 06226, 860 456-6208, Fax: 860 450-7475, This email address is being protected from spambots. You need JavaScript enabled to view it.. Puede presentar un reclamo personalmente o enviarlo por correo postal, fax o correo electrónico. Si necesita ayuda para presentar un reclamo, Melissa Bonsall, la responsable de quejas de Generations, está disponible para ayudarlo.

También puede presentar una denuncia por violación a los derechos civiles en la Oficina de Derechos Civiles del Departamento de Salud y Servicios Humanos de EE. UU., y de manera electrónica a través del portal de denuncias de la Oficina de Derechos Humanos, en https://ocrportal.hhs.gov/ocr/portal/lobby.jsf o por correo postal o teléfono al:

U.S. Department of Health and Human Services
200 Independence Avenue, SW • Room 509F, HHH Building
Washington, C.C. 20201• 1-800-368-1019, 800-537-7697 (TDD)

Los formularios de quejas están disponibles en:
http://www.hhs.gov/ocr/office/file/index.html

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Contact Us
Willimantic (860) 450-7471
Behavioral Health Services/Willimantic (860) 450-0585
Danielson (860) 774-7501
Norwich (860) 885-1308
Putnam (860) 963-7917

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).